Heart Ticket Digital

Terms of Service

Last updated: 8 May 2025

Welcome to Heart Ticket Digital. We are a mindful-media digital studio creating evergreen and emotionally resonant content, centered around evidence-based research, and grounded in clarity and intentionality. This website and all associated services are offered to you in good faith, and with heart, always.❤️

Please read these Terms of Service carefully before using our site. By accessing or using any part of the site, you agree to be bound by the terms and conditions below. If you do not agree to all the terms of this agreement, you may not access the website or use any of our services.

1. Overview

This website is operated by Heart Ticket Digital, Business Registration No. 202503109056 (003721915-P). Throughout the site, the terms "we," "us," "our", and "Heart Ticket Digital", refer to Heart Ticket Digital 202503109056 (003721915-P). We offer this site, including all current and future content, tools, and services, conditioned upon your acceptance of all terms, conditions, and notices stated here.

At the time of publication of these Terms, Heart Ticket Digital does not offer digital products for sale directly on our domain www.heartticket.digital. Our domain currently functions as an informational and sign-up site for future releases. These Terms govern your use of this website, including any sign-up forms, blog posts, and related resources you may engage with on the Heart Ticket Digital domain.

2. Website Use and Conditions

By using this site, you confirm that you are at least 18 years of age, or above the age of majority in your current jurisdiction, or are using the site with the supervision and consent of a parent or legal guardian. You agree not to use the site for any unlawful or prohibited purpose.

You may not:

We reserve the right to suspend or terminate access if these Terms are violated, or if it comes to our attention that your actions are in bad faith, abusive, deceptive, or otherwise harmful to the integrity of this site or its community, even if not expressly prohibited above.

3. Prohibited Uses

You agree not to use this website or its content:

We reserve the right to suspend or permanently terminate your access without notice if such violations occur. This includes, but is not limited to, circumstances where your actions compromise the safety, integrity, or intended function of the site or its services. Any such breach may also expose you to civil or criminal liability under applicable laws.

4. Accuracy of Information

We do our best to ensure that all information provided on the site is accurate and up to date. However, we make no guarantees regarding the completeness, accuracy, or reliability of any content. All content is provided for general informational purposes only and should not be solely relied upon for making decisions without consulting more accurate, complete, or timely sources that are specific to your circumstances and verified by qualified professionals.

Any reliance on the information provided by this site is at your own risk.

Information may be updated or changed at any time without notice, and we are under no obligation to update any content once published.

5. Intellectual Property

All content on this website, including but not limited to text, images, branding, design, layout, graphics, downloadable resources, and any other original materials, is the property of Heart Ticket Digital unless otherwise credited. You may not reproduce, distribute, modify, republish, scrape, mirror, or create derivative works from any part of this site without our express written permission. Unauthorized use of our intellectual property may result in legal action.

This site may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of these external sites and disclaim all liability arising from your access to or use of any third-party platforms. You acknowledge and agree that any third-party websites you visit through links provided on this site are accessed at your own risk, and you are solely responsible for reviewing and accepting their terms and privacy policies.

7. Offerings and Refund Policy

Our Refund Policy forms an integral part of these Terms and is hereby incorporated by reference.

You are encouraged to review our Refund Policy, available separately, which provides additional detail and procedural guidance for requesting a refund, where applicable.

We uphold a strict no-refund policy for all digital products.

This is due to the nature of digital products: once made available to you, either through access or download, the product is considered to have been seen by you and thus consumed, and so it cannot be returned in any meaningful way. As such, refunds will not be granted simply due to a change of mind or dissatisfaction after access.

We may, however, on a product-by-product basis, vary our refund rules or offer satisfaction guarantees that differ from our standard site-wide policy. In such cases, the specific product refund or guarantee terms will take precedence over the general policy stated here. These guarantees, when offered, will be clearly outlined on the relevant product page or communication at the time of sale.

Exceptions to our general Refund Policy will only be considered under the following limited circumstances:

Each request will be reviewed with care and fairness. This policy ensures the integrity of our offerings while protecting the rights of our creators and contributors.

Detailed terms of sale and refund, including any product-specific guarantees or exceptions, will be made available at the time of purchase for each offering. Where no such terms are made available, the general refund conditions outlined in this section shall apply in conjunction with our Refund Policy. In the event of any inconsistency, the provisions in this Terms of Service shall take precedence.

8. Limitation of Liability

Heart Ticket Digital is not liable for any direct, indirect, incidental, special, or consequential damages arising from your access to, use of, or inability to use this website or any of its content, tools, or integrated third-party services. All content and services are provided "as is" and "as available" without warranties of any kind, either express or implied. Your use of the site is at your sole discretion and risk.

9. User-Generated Content

If you submit any content to us, including but not limited to comments, testimonials, reviews, creative suggestions, or other forms of user-generated content, you retain ownership of your content unless you expressly indicate otherwise. We are under no obligation to accept ownership of any submitted content, even if an intent to assign it is declared. We reserve the right to reject any submission at our sole discretion. Rejection does not imply acceptance, nor does it create any liability or obligation on our part, and accepted content may still be subject to review or removal under our discretion.

However, by submitting such content, you grant Heart Ticket Digital a non-exclusive, worldwide, royalty-free license — including the right to sublicense for operational and promotional purposes — to use, reproduce, publish, adapt, display, distribute, and create derivative works from the content in any medium now known or later developed, for as long as reasonably necessary to fulfill the purposes outlined herein, including archival, promotional, and operational use. This license supports the ongoing operation, promotion, or improvement of Heart Ticket Digital and its services.

This license is subject to applicable data protection laws. Where submitted content includes personal data, you may request its removal, correction, or anonymization, and we will honor such requests in accordance with the Personal Data Protection Act 2010 (PDPA). We may continue to use anonymized or non-personally identifiable content — such as general testimonials — even if the associated personal data is withdrawn. In such cases, we may attribute content generically (e.g., "a former user") without compromising your privacy.

This license includes use for purposes such as, but not limited to: promotional materials, editorial content, platform development, research, product improvement, user experience optimization, and archival documentation.

By submitting any content to this site, you declare that you are solely responsible for any content you submit, and you represent, warrant, and affirm that your submissions are made in good faith and do not violate any applicable law or third-party rights, including but not limited to intellectual property, privacy, or moral rights.

Retention and Rights Requests:
Unless otherwise stated, we may retain submitted content for as long as necessary to support our editorial, promotional or archival purposes, consistent with the license granted. If you wish to request deletion, correction, or review of personal data associated with content you have submitted to us, you may do so by contacting privacy@heartticket.digital. We will respond to such requests in accordance with the Personal Data Protection Act 2010 (PDPA) and our internal review policies. Please note that while we honor requests to remove personally identifiable information, we may retain anonymized or non-personal elements of submitted content under the license granted above. We are under no obligation to retract the license for non-personal content, but where reasonable and in good faith, we will consider full retraction requests.

Security Measures:
While we cannot guarantee complete protection of all user-submitted content (especially where published publicly or used in promotions), we take reasonable steps to safeguard submitted materials from unauthorized alteration or misuse in our internal systems.

We value respectful and intentional interactions with our users. If you submit content to us in good faith and later have concerns about how it may be used, we encourage you to contact us. While we are under no obligation to retract any rights granted to us by you in submitting your content to us, we are committed to handling such requests with fairness and humanity, in line with the spirit of trust that Heart Ticket Digital seeks to uphold. To that end, sublicensing rights shall be exercised in good faith and only for purposes consistent with the operation, promotion, or improvement of Heart Ticket Digital and its services, and we will not sell or commercially exploit your content through sublicensing to unrelated third parties.

10. Accountability and Results Disclaimer

All information and digital content provided by Heart Ticket Digital is intended for general informational and educational purposes only. We do not offer financial, medical, legal, or professional advice unless explicitly stated. While our resources are designed to be useful, actionable, and grounded in research, they are informational tools only and should not be regarded as substitutes for professional guidance. You are solely responsible for how you interpret and apply the information provided, and for all outcomes resulting from your decisions, actions, or inactions. Heart Ticket Digital makes no representations or guarantees of results, and disclaims all liability for any harm, loss, or adverse effect arising from your reliance on our content, whether in regulated or unregulated domains.

11. Data Collection and Privacy

Our Privacy Policy forms an integral part of these Terms and is hereby incorporated by reference. It outlines your rights and our responsibilities in relation to data collection and privacy.

This section is not a substitute for our Privacy Policy and does not independently establish privacy terms. Your use of this site and any information you provide to us is governed by our separate Privacy Policy. This includes details on how we collect, use, store, and share personal data, including through third-party analytics tools, email systems, and marketing automation platforms.

By using this site, you consent to the data practices described therein, which may include the collection of personal information such as your name, email address, IP address, and behavioral analytics (e.g., pages visited, time on site, or forms submitted). In the event of any inconsistency between these Terms of Service and our Privacy Policy, the Privacy Policy shall prevail specifically on matters related to data handling and user privacy. Depending on your jurisdiction, you may also have specific rights regarding your personal data, including access, correction, deletion, and objection to certain types of processing.

Your use of this site constitutes your informed consent to our data handling practices as outlined in the Privacy Policy , including the collection of personal information through forms and behavioral analytics tools. We do not collect or process your data for marketing purposes without your express opt-in. You may withdraw your consent or request access to your data at any time, in accordance with the Personal Data Protection Act 2010 (PDPA).

12. Force Majeure

We shall not be held liable for any delay or failure in performance due to circumstances beyond our reasonable control. This includes, but is not limited to, natural disasters, government actions, internet outages, pandemics, or other force majeure events that may prevent normal operation. "Normal operation" refers to the regular and intended functioning of our website, communications, content delivery systems, or other services that allow users to access information, digital products, or related interactions as described on this site. This clause applies notwithstanding any service commitments or availability assurances communicated elsewhere.

13. Indemnification

You agree to indemnify and hold harmless Heart Ticket Digital, its directors, officers, employees, affiliates, and contractors, from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of your breach of these Terms, your misuse of this site, your attempt to reverse engineer or interfere with any part of the site's systems or technology, or your violation of any applicable law or third-party rights.

This includes, but is not limited to, claims resulting from any of the following user actions:

You further agree not to initiate or support any fraudulent, frivolous, retaliatory, or bad-faith legal action, including counterclaims, that are intended to harass, delay, or impose undue legal burden on Heart Ticket Digital. In such cases, we reserve the right to seek appropriate remedies, including recovery of legal fees, damages, and injunctive relief. Such actions may also constitute a material breach of these Terms, entitling us to suspend or terminate your access to our services pending review of the circumstances. This does not however, prevent you from raising good-faith concerns or initiating legitimate claims within your legal rights.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable under applicable law, the remaining provisions shall remain in full force and effect. Where possible, the invalid or unenforceable provision shall be modified to the minimum extent necessary to render it valid, legal, and enforceable, while preserving its original intent.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of Malaysia. Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the Malaysian courts. Use of this site constitutes agreement that any legal action shall be brought in the courts of Malaysia, and no other jurisdiction shall apply unless explicitly required by Malaysian law.

16. Changes to These Terms

We reserve the right to update or modify these Terms at any time. When changes are made, we will revise the "Last updated" date at the top of this page. It is your responsibility to review these Terms periodically for updates. Continued use of the site constitutes your acceptance of any revised Terms in effect at the time of access. If we make material changes that affect your rights under an existing transaction, we will notify you by email (if available) or via a prominent notice on the site.

17. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Heart Ticket Digital
Email: support@heartticket.digital
Website: www.heartticket.digital

Thank you for being here. We look forward to growing with you, with heart, always.❤️